Sep
02
2008

Web 2.0: Rage and Reality

What exactly is Web 2.0? Is it the interactive Internet with user-generated content? Is it a never-ending source of priceless personal data promising so immense profits that it has become the battleground of the likes of Google, Microsoft and Rupert Murdoch? Is it the final undermining and democratization of the information monopolies? Is it the next giant bubble to burst?

We all know that Web 2.0 was just a random tag and lacks a proper definition and if it had a valid one any marketing hack would still promise you to deliver just the Web 2.0 you want even if it were far off the shot. And as Peter Fingar has pointed out there is a lot of similar and even more fatuous tagging going on. And while it is obvious that blogs and Wikis are fancy tools they do indeed create an information overload and have therefore little value for business.

But witty as Fingar’s remarks are, the offered solutions seem to be like jumping a bandwagon that has gained substantial momentum. What people really need is not ever more refined processes but more control over how they organize their work. They need no control from IT, they just need advice.

So Web 2.0 is surely not a remedy to all problems businesses face in organizing collaborative work and it is not the continuation of KM with proper tools. It is, however, a fascinating experiment and if someone can make money out of it, why not. But please leave the tagging to those specialized platforms.

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