Process Optimization Bound To Fail?
A recent survey from consultants Logica and the Economist Intelligence Unit (EIU) reveals that about one in three projects to improve business processes fails. The expenses of businesses have run at a hefty $10bn.
The findings also show that winners tend to be more ambitious in their planning and to run cross-regional and cross-departmental projects as opposed to their less successful counterparts. They also show a more proactive approach towards possible problems and involve customers and partners in their planning.
The survey was conducted among 380 managers from nine European countries.